Guidance for regulatory agencies

Guidance information is available to assist regulatory agencies in their work in monitoring and enforcing the Sale and Supply of Alcohol Act 2012 and other relevant legislation.

Regulatory agencies include police, alcohol licencing inspectors and medical officers of health or their representatives.

Guidance resources About and where to find
Alcohol Licensing and Hearings Guide for Regulatory Agencies

An online guidance resource to help prepare for District Licencing Committee (DLC) hearings. It has the following sections:

It also has templates, report examples and useful links.

Go to the Alcohol Licensing and Hearings Guide

Licensing manuals

  • Club licence licensing manual
  • Off-licence licensing manual
  • On-licence licensing manual

Online licensing manuals are available for DLC secretariats and regulatory agencies to assist with the process of receiving and determining licence applications.

Club licence licensing manual

Off-licence licensing manual

On-licence licensing manual



Alcohol licensing infosheets

A series of downloadable infosheets will soon be available here to assist with alcohol licensing. Topics will include:

  • Amenity and good order
  • Complementary sales
  • Discretionary conditions
  • Consistency
  • Duty to collaborate
  • BYO endorsements
Controlled Purchase Operations (CPOs) Guidelines

An A4 guide about undertaking controlled purchase operations (CPOs) to reduce the illegal sale of alcohol from licensed premises to under-age people. This resource aims to help ensure operations are robust, defensible, supported by best practices and nationally consistent. 

This resource includes checklists, information sheets and forms.

Download the CPO guidelines (PDF, 203 KB)

Guidelines for Managing Alcohol at Large Events

An A4 guidance book with best-practice models and other guidance information to enable a planned approach to managing alcohol at large events. This guidance is for regulatory agencies and event organisers, licensees, security providers and others.

HPA produced this resource in partnership with the New Zealand Police.

Download or order this A4 book resource

Guidelines for Safe Zones at Large Events

An A4 guidance book that helps event organisers and Safe Zone providers work with regulatory agencies to provide a Safe Zones for intoxicated patrons at large events. This is a companion resource to the Guidelines for Managing Alcohol at Large Events.

Download or order this A4 book resource

Guidelines for CPTED (Crime Prevention through Environmental Design) for licensed premises

An A4 guidance book that provides guidance information for regulatory agencies, licencees, safety planners, security providers and others who have a role in establishing and maintaining a safe and secure environment in licensed premises.

HPA produced this resource in partnership with the New Zealand Police.

Download or order this A4 book resource

National Guidance on Alcohol Promotions 

  • On-licensed premises
  • Off-licensed premises

Guidance sheets about alcohol advertising, promotions, activities and events that are likely to be considered acceptable or unacceptable in on-licensed premises and in off-licensed premises under the Sale and Supply of Alcohol Act 2012.

Download or order alcohol promotions guidance sheets

National Guidance on remote sales of alcohol

A guidance sheet about the requirements that need to be met to sell alcohol remotely.

Download remote sales of alcohol guidance sheet (PDF, 141 KB)

Health Impact Assessment Guidelines

An A4 guidance book with guidelines for conducting a health impact assessment as a tool for local alcohol planning.

Download the health impact assessment guidelines (PDF, 1.96 MB)

On-licensed premises toolkit

A folder resource that regulatory agencies can order to provide to premises with alcohol on-licences. It provides an overview of the legal obligations and responsibilities of premises with alcohol on-licences. The toolkit includes templates, forms and checklists that can also be downloaded in PDF form – see box below.

Download or order on-licensed premises toolkit folder

Licensed premises – templates & forms

Downloadable templates, forms & checklists for use by premises with licences to sell and supply alcohol.

Find licensed premises – templates & forms

Intoxication Assessment Tool pocket card and posters

A pocket card (A6) and A4/A3 sized posters with information for servers about how to assess if a customer is intoxicated or near intoxication and cannot be served alcohol.

Download or order cards and signage

Useful links

There is lots of useful information on this website. Have a look around.

You can also contact a HPA Regional Manager - Find contact details.

The information contained in guidance resources is intended as a general guide. While reasonable measures have been taken to ensure that the information is current and accurate as at October 2018, the Health Promotion Agency cannot accept any liability for any inaccuracy, omission or deficiency in relation to the information. It is not legal advice and you should not rely on anything contained in this guide in any legal proceedings. The information provided does not replace or alter the laws of New Zealand, and you should consult the legislation and obtain your own legal and professional advice, as appropriate. The Health Promotion Agency will not accept liability for any action taken in reliance on anything contained in guidance resources.