ServeWise is a national e-Learning tool developed for sellers and servers of alcohol.

It provides users with an understanding of the Sale and Supply of Alcohol Act, with a strong focus on intoxication, minors, server intervention and host responsibility. 

The ServeWise training is tailored to meet the needs of both sellers of alcohol in off-licensed scenarios (ie, bottle stores and supermarkets) and servers of alcohol in on-licensed settings (ie, bars, restaurants, cafes, clubs and entertainment venues).

It has been developed in response to a demand for improved standards of training and the creation of a level playing field across on, off and club-licensed premises.

The modules in the online training take approximately an hour to complete and are free of charge.

Do the ServeWise training

If you are having problems completing ServeWise or have a general enquiry about it, please email